PKM Project "Peer Assist" and " Social Network Services" (1st online discussion)

PKM Project "Peer Assist" and " Social Network Services" (1st online discussion)

I choose two topics whatever I interested from Essential KM Process and tools to consider” to discuss my tasks that non-IT methods and tools; Peer Assist and IT methods and tools; Social Network Services.

The first things, we talk about "Peer Assist" and "Social Network Services" online discussion with VDO conference using using by LINE Application.

Non-IT Methods and Tools; Peer Assist

Peer Assist

It is a technique used by a project team to solicit assistance from peers and subject matter experts regarding a significant issue the team is facing. Both the project team and the peer discuss the project and potential issues/concerns and provide solutions. In addition, The team gains project insights from their peers in the meetings. The peers gain as well, learning from the project and from each other.

In order to conduct a successful peer assist, the purpose of a Peer Assist is to shorten the learning curve of the project team and provides an avenue for project teams to surface project issues with outside expertise. Teams can identify real underlying issues, and new approaches and solutions.

How to Conduct a Peer Assist

The project leader normally initiates the assistance when he or she thinks peers could assist them in their project.

There is no fixed timetable as to when peers can be called in. Some Peer Assists are

called early on in a project while some are called later. It depends on the needs of the project team and the complexity of the project.

The project leader sets the meeting agenda. It could include some of the following items:

-          Introduction of participants

-          Objectives for the meeting and the schedule

-          Presentation of project details and issues

-          Recommendations and discussion

Teams who call for a Peer Assist are not obligated to use the suggestions provided by the peers. However, most find the insights of their peers valuable in their ongoing project work.

It is not necessary for the project team to decide on the recommendations during the meeting. The project team can discuss the recommendations at a later project meeting.

The benefits of a peer assist

Targets a specific task or technical challenge. Gain assistance and insights from people outside the team. Identify possible approaches and new lines of inquiry. Promote sharing of learning. Develop strong networks amongst people involved.

IT Methods and Tools; Social Network Services

Social Network Services

A social network is a group of people who share a common area of interest. Social network services are online systems that support social networking. The core services they offer usually include finding people who have similar interests or needs, aggregating people into groups, or subgroups, and being able to communicate with those groups and sharing content, such as documents links to relevant websites, or even streaming video.

Why Use This Tool?

Social networks can be very powerful knowledge-sharing tools. A well-targeted network can provide its members with access to highly relevant knowledge, connections, and advice. In a business setting, knowledge sharing allows companies to have a much closer relationship with customers, and potential customers. Internet-based social networking has opened up a totally new way of managing customer relationships.

How to Use

There are, quite literally, millions of social networking sites. In fact, any website that allows people to register and hold discussions with other members could qualify as a social network. At its simplest, even an email distribution list can be quite an effective networking tool. The first challenge for anyone who wishes to gain the benefits of belonging to a network is to decide whether there is an existing network, which they can join, or whether they need to create a new one.

The benefit of joining an existing network is that you will find a collection of like-minded people, and be able to have useful conversations immediately. However, if the topic you are interested in is poorly served, it is certainly possible to create a new network cheaply and efficiently.